Bk ok Privacy Policy – your data is safe with us

Find out exactly how your personal data is collected, used, and kept secure — all clearly explained.

Last updated: January 2026

256-bit SSL protection

Every transaction and piece of data you share is protected with military-grade encryption.

Never Sold to Third Parties

Your information is never sold to advertisers or any third parties.

Your Controls

You have full control over your data – including the right to view, correct, or delete it.

Secure Data Storage

Your data is stored in encrypted form on secure servers.

Spam-free communication

No marketing messages are sent without your consent.

Transparent Policy

What data is collected and why — it's all laid out clearly on this page.

Table of Contents

Bk ok takes your privacy seriously. This Privacy Policy explains how we handle your information and what rights you have.

1. Introduction

Bkok.run (referred to as "bk ok" or "we") is a responsible online gaming platform serving users in Bangladesh. We believe protecting your personal information is our foremost duty.

This Privacy Policy applies to the bkok.run website and all associated services. By using our platform, you are considered to have agreed to this policy.

We never collect data just for the sake of it. Every piece of information is gathered for a specific purpose, and once that purpose is fulfilled, it is either securely stored or deleted. Your trust is our most valuable asset.

2. What Data We Collect

When you register and use bk ok, we may collect the following types of information:

Data Type What We Collect Why It's Needed
Identity information Full name, date of birth, NID number Identity Verification (KYC)
Contact Information Mobile number, email address Account Access & Notifications
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Usage Data Login time, game history, session data Service Improvement & Security
Device Information IP address, browser, operating system Fraud Prevention
Cookie Information Session cookies, preference cookies Experience Improvement

Automatically Collected Data:

When you browse our website, certain information is collected automatically. This includes your IP address, browser type, page visit timestamps, and the page you came from. This data does not identify you personally — it is used in aggregate to improve the quality of our service.

3. How Your Information Is Used

Collected data is used solely for the purposes listed below. bk ok never uses your information unnecessarily:

  • Account management: Creating, verifying, and keeping your account secure.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer support: Resolving your issues and complaints.
  • Security verification: Preventing fraud, hacking, and unauthorised access.
  • Legal obligation: Meeting the requirements of regulatory authorities.
  • Service Improvement: Analysing your experience to make it better.
  • Contact: Sending important updates, security alerts, and relevant offers.

Your data is never sold or transferred to third parties for advertising purposes. That is our commitment.

4. When We Share Your Information

Bk ok may share your information with third parties only in the limited circumstances outlined below. In each case, we share only the minimum information necessary:

Payment Providers:

Necessary information is shared with them to process transactions via Mobile Pay, Nagad, or Rocket. These providers also operate under their own privacy policies.

Legal Requirements:

We are legally obligated to provide information when required by a court order, government directive, or a lawful request from law enforcement.

Technology service providers:

Limited technical data may be shared with technology partners who help operate our platform. Under our agreements, they are not permitted to use this data for any other purpose.

When your data is not shared:

  • To advertisers or marketing companies.
  • Beyond any authorised purpose, without your consent.
  • Data is never sold for commercial gain.

5. Cookie Policy

The bk ok website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookies we use:

  • Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
  • Functional cookies: Remembers your language preference and settings.
  • Analytics cookies: Used to understand which pages receive the most visits. This information is anonymized.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

6. Data Security Measures

Bk ok uses industry-leading security measures to protect your data. Our layers of protection include:

256-bit SSL/TLS encryption
Firewall protection
Two-Factor Authentication (2FA)
24/7 Security Monitoring
Encrypted database
Regular Security Audits

Our servers are housed in secure data centres with strictly controlled physical access. Only authorised personnel may access your data for specified purposes.

Please note that no method of transmission over the internet is 100% secure. We do our best, but absolute security cannot be guaranteed. Be sure to keep your password strong and never share it with anyone.

If you notice any suspicious activity on your account, report it to support@bkok.run immediately. We will act quickly.

7. How Long Your Data Is Retained

Bk ok does not retain your data beyond what is necessary. Retention periods depend on the type of data and the purpose for which it was collected:

  • While the account is active: Identity and contact information is retained for as long as the account remains active.
  • Financial information: May be retained for up to 5 years to meet legal and regulatory requirements.
  • After account closure: Personal data is deleted within 90 days of account closure.
  • Log & Security Data: May be retained for up to 12 months.

If a legal dispute or investigation is ongoing, relevant data will be retained until the process is concluded.

8. Your Data Rights

As a bk ok user, you have the following rights over your own data:

Right to Access You can find out what information we hold about you.
Right to Rectification You can request corrections to any inaccurate information.
Right to Erasure You may request deletion of your data under certain circumstances.
Right to Object Request to restrict the processing of your data in certain circumstances.
Right to Portability You can request a copy of your personal data.
Right to Opt Out of Marketing You can opt out of promotional messages at any time.

To exercise any of these rights, email us at support@bkok.run. We will respond within 30 business days.

9. Protection of Minors' Information

Bk ok is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.

  • Age verification is carried out at the time of registration.
  • Additional verification documents may be requested if there is any suspicion.
  • If we become aware that any minor's data has been collected, it will be deleted immediately.

If a parent or guardian believes their minor child has created an account, please contact us at support@bkok.run.

10. Third-Party Services

Our platform uses certain third-party technologies and services. These services operate under their own privacy policies and are not controlled by bk ok.

  • Payment gateway: Mobile Pay, Nagad, Rocket – for processing transactions.
  • Game Providers: Live Casino & Sports Betting software providers.
  • Analytics Tools: To monitor site performance.

We recommend reading the privacy policy of any third-party service before using it.

11. Changes to the Privacy Policy

Bk ok may update this Privacy Policy from time to time. For significant changes, we will notify you via SMS or email.

  • The date of any update will always be displayed at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • We recommend checking this page regularly for updates.

12. Contact Us

For any questions, complaints, or requests regarding your data or our Privacy Policy, please get in touch:

  • Email: support@bkok.run
  • Live Chat: Click the chat icon at the bottom right of the website.
  • Response Time: Usually within 24–48 hours.

We take every privacy-related request seriously. Our team includes a dedicated Privacy Officer who handles these matters directly.

Your data is safe – join bk ok today

Transparent privacy policy, secure transactions – join the platform trusted by millions across Bangladesh.

Register for free Log In
বাংলা